AT&T HIRING 1 YEAR EXPERIENCED ANY GRADUATE AS NETWORK ENGINEER

AT&T Hiring 1 Year Experienced Any Graduate as Network Engineer
Company Name :AT&T

Educational Qualification : Any Graduate

Experience :1 Year
Location :Bangalore
Job Role :Network Engineer
Job Description :

1. CCNA certified with minimum 1 year experience in networking technologies
2. Responsible for incoming calls from MIS and PNT customers, as well as handling proactive tickets generated on the customer’s behalf in response to potential circuit impairments, and tickets escalated to MIS Technical support from other internal organizations
3. Responsible for the identification, analysis, and sectionalization of customer circuit impairments, as well as any other IP protocol related issues
4. Quickly and accurately analyzing data presented and available in support systems, contacting the external customer. Goal to contact customer, prior to customer contacting AT&T
5. Conduct in-depth analysis of circuit impairments by assessing data output from a multitude of support systems
6. Escalate to senior management as necessary in support of established DMOQ's (Direct Measure of Quality)
7. Negotiate with supporting centers, coordinating tests plans, communicating findings directly with customer
8. Solid experience in : TCP / IP, LAN, WAN, routing & switching protocols
9. Problem solving, able to work under pressure with perfect time management
10. Resourcefulness and flexibility
11. For this position candidates should possess excellent verbal communication skills and proficient writing ability

How to Apply :