General
Electric is hiring Associate - Customer Services for Any graduates.Other important information is given below:
Company Name: General Electric
Job Position: Associate - Customer Services
Job
ID:1735340
Educational
Qualification: Any
graduates
Experience: 1-2 Years
Job Location: Gurgaon
Candidate Profile:
- Graduate
in Any Discipline from a recognized university.
- 1-2 years
experience in Customer Services- in a customer-facing role.
- Should be
proficient in English and Hindi.
- Should
possess strong communication skills.
- Should
have computer skills (MS Office).
Job Description:
- Handling
inbound calls / emails from Credit Card holders.
- Needs to
ensure all Customer Services Complaints & Queries are resolved as per
the TAT defined.
- Responsible
for achieving the call center targets on a daily basis like AHT, Productivity,
Cross sell, retention, First call resolution alongwith ensuring high
quality of service with zero unscheduled leaves/ absenteeism.
- Contribute
to cross sell targets through inbound as well as outbound channels.
How to Apply:
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